Terms & Conditions

Our Terms and Conditions were last updated on 11th April 2024.

Please read them carefully before using Our Service.

Article 1: General

By using the Site, you agree to be bound by these Terms and Conditions and to use the Site in accordance with these Terms of Service, our Privacy Policy and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site or from Nelly’s Waist Trainers.

Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service.

Article 1a: Age limit

Age restrictions apply: Nelly’s Waist Trainers. does not permit those under 16 to use the Service. We do our best to restrict access to our sites, products and services to minors. Even if the content of our products and services is not of a shocking nature, we prefer to target a mature audience capable of understanding the implications and responsibilities of the business world.

Any subscriber who does not meet these criteria will be deleted from our database as soon as this is brought to our attention. Likewise, any customer who does not meet these criteria will be reimbursed immediately and a return of the product(s) concerned will be required.

Article 2: Placing Order

By placing an Order for Products through the Service, you warrant that you are legally capable of entering into binding contracts.

Article 3: Price

The prices are indicated in US Dollars (USD), British Pounds (GBP) & Nigerian Naira (NGN), excluding the shipping and processing of your order. The price of items can be changed at any time. However, the price applied to an order will be the one stated at the time of the order.

Article 4: Your information

If you wish to place an Order for Products available on the Service, you may be asked to supply certain information relevant to your order including, without limitation, your name, your email, your phone number, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) You have the legal right to use any credit or debit card(s) or any other payment method(s) in connection with any Order; and that (ii) the information you supply to us is true, correct and complete.

By submitting such information, you grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of your order.

Article 5: Payment

Payment is due immediately on the date of the order, this includes pre-order products.

Payment can be made through any payment methods we have available, such as Visa, MasterCard, Affinity Card, American Express cards or online payment methods (PayPal, for example).

Payment cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer. If we do not receive the required authorization, We will not be liable for any delay or non-delivery of your order.

Article 6: Delivery

Delivery is made to the address you specified when placing your order (therefore, pay particular attention to the spelling of the address you enter and especially the postal code).

The risks will be your responsibility from the date on which the ordered products have left our premises. However, in the event of a lost package, we will do everything necessary so that you still receive your product or that you are reimbursed according to your warranty.

Article 7: Changes to these Terms and Conditions

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, in whole or in part, please stop using the website and the Service.

Article 8: Applicable law.

All the clauses appearing in these general conditions of sale, as well as all the purchase and sale operations which are referred to therein, will be subject to Nigerian law.

Article 8: Return & Refund Policy.

At Nelly’s Waist Trainers., we offer refunds on select products and this is stated at the point of order.

We want to ensure that you are completely satisfied with your purchase.

If for any reason you are not satisfied with your order that has a refund guarantee on it, we will offer you a 30-day money-back guarantee.

To be eligible for a refund on physical products with refund guarantee, the product must be returned in its original condition and packaging. The customer is responsible for all shipping costs associated with returning the product. And for digital products with return guarantee, the refund must be initiated within 30 days of purchase.

To initiate a refund, please email us at support@nellyswaisttrainers.com] with your order number and a brief explanation of why you are requesting a refund. Our customer service team will review your request and provide instructions on how to proceed with the return.

Please note that custom-made or personalized products are non-refundable.

If you have any questions about our refund policy, please don’t hesitate to contact us.

Article 8: Company information.

Nelly’s Waist Trainers. is a company duly registered under Nigerian law with the registration number: RC 1374223; and under the UK law with the registration number: 15586256